Rates are billed in 15 minute increments after the first hour. There is a one hour minimum for hourly billed service requests.
We offer a seniors discount of 20%.
We accept cash, personal checks, email money transfer or money order.
The cost of purchased items or third party services are not included the Chalet Valet rates.
After hours, holidays and weekend services may incur additional cost.
We respectfully request payment at the time of service rendered.
There is a $50 fee for returned checks.
A 24-hour notice is requested for all services, although we'll always try to fill last minute needs. If it is necessary to cancel a scheduled service, a 24 hour notice prior to the scheduled service is required. If no notice is given, the full price of service will apply. A $25 cancellation fee will apply for cancellations made within the 24 hours period prior to the scheduled service.
Serving the Blue Mountains area up to 20 kilometers. An additional mileage charge of $0.50/km beyond that.
Items such as alcohol, tobacco, prescriptions, or other legally/regulated products must be delivered to the person who contracted our service. By contracting our service you are implying that you may legally possess the products that we are delivering to you.
Free initial consultation is available to determine what types of services are right for you.
Costs of purchases and third party fees are not included.
After the 1st hour, the client is billed in 15-minute increments. Regular business hours are 8am-5pm, Mon.-Fri.
We charge per hour and not per errand so, for example, if we can do 2 or more errands in an hour it would only be the one hour charge you would be billed.
A major credit card will be held as a security upon request of services, it will not be charged unless the client fails to provide alternate method of payment upon completion of service.
All personal and credit card information collected by Chalet Valet will be solely for the purposes of providing the service contracted by the client. At no time will any of the client’s information be given to a third party.
Once the request is completed, we'll bill you based on the number of hours worked and send you an itemized list and timesheet of all service performed.
If the task requested by the client requires access to a business or residence, arrangements must be made to allow Chalet Valet access to the property. If, for any reason, Chalet Valet cannot gain access, the full charge will be assessed to the client. Clients may choose an option of a key safe to arrange for service access or arranging for key pick up and drop off if the client is not available.
Victoria Street South, Thornbury, ON, Canada | +1.519.378.3635 | email@example.com